REFUND &
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(Products)
Sisterlocks shall replace any items returned, provided that the items are received by Sisterlocks
within 30 days of receipt by customer. Items returned must be:
(1) in re-sellable condition, or
(2) obviously damaged or spilled in shipment; or
3) spoiled or faulty, or
(4) originally shipped to client in error
Sisterlocks will refund the purchase price of any item returned
if all other conditions are met and customer wishes not to
have item replaced. (This includes amounts paid by the client for
shipping and return postage.)
Client will not be charged for replacement items if the above conditions are met.
Sisterlocks is not responsible for items shipped which are not claimed from the shipper
in a timely manner. If customer is not available to receive items ordered and merchandise is returned
to Sisterlocks, customer must pay to have merchandise re-sent.
Email us to request a refund or arrange a return: product-refunds@sisterlocks.com
(Class Fees)
A portion of the Payment for all Sisterlocks Consultant Training classes is NON-REFUNDABLE. This applies whether the payment is made in full or in installments. The non-refundable amount is $375. (Deposit amounts may vary for overseas classes.) A full refund, including deposit, is ONLY possible if the class is cancelled by Sisterlocks. However, this does not include cancellations due to acts of God or other natural or man-made disasters for which Sisterlocks is not responsible. With sufficient notice (i.e. 30 days) students may transfer one time only to a different training class location without losing their deposit. This transfer option is available within one year of the original class date. Fees for Retightening and Refresher courses are fully
refundable up to 3-days prior to the class. Non-attendance is not a valid reason for a refund.
Email us to request a transfer or refund: transfer-cancel-class@sisterlocks.com
(Updated 10/13/2020)
Sisterlocks shall replace any items returned, provided that the items are received by Sisterlocks
within 30 days of receipt by customer. Items returned must be:
(1) in re-sellable condition, or
(2) obviously damaged or spilled in shipment; or
3) spoiled or faulty, or
(4) originally shipped to client in error
Sisterlocks will refund the purchase price of any item returned
if all other conditions are met and customer wishes not to
have item replaced. (This includes amounts paid by the client for
shipping and return postage.)
Client will not be charged for replacement items if the above conditions are met.
Sisterlocks is not responsible for items shipped which are not claimed from the shipper
in a timely manner. If customer is not available to receive items ordered and merchandise is returned
to Sisterlocks, customer must pay to have merchandise re-sent.
Email us to request a refund or arrange a return: product-refunds@sisterlocks.com
(Class Fees)
A portion of the Payment for all Sisterlocks Consultant Training classes is NON-REFUNDABLE. This applies whether the payment is made in full or in installments. The non-refundable amount is $375. (Deposit amounts may vary for overseas classes.) A full refund, including deposit, is ONLY possible if the class is cancelled by Sisterlocks. However, this does not include cancellations due to acts of God or other natural or man-made disasters for which Sisterlocks is not responsible. With sufficient notice (i.e. 30 days) students may transfer one time only to a different training class location without losing their deposit. This transfer option is available within one year of the original class date. Fees for Retightening and Refresher courses are fully
refundable up to 3-days prior to the class. Non-attendance is not a valid reason for a refund.
Email us to request a transfer or refund: transfer-cancel-class@sisterlocks.com
(Updated 10/13/2020)